What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I would like to be a primary user. Currently a sub-user

    Asked by weslleyuca on August 16, 2013 at 08:44 PM



    Would be the primary user, as I am in the plan paid, and I'm not allowed to add sub ​​users. I plan Economy. At $ 19.95


    my user is weslleyuca

    appear as a sub user

    I want to be the primary user. To add sub users.


    Return to: weslley.uca @ gmail.com




    Weslley Nunes

  • Profile Image

    Answered by khrisell on August 16, 2013 at 09:26 PM


    I can see that you are sub-user.

    Unfortunately, the one you have requested is not quite possible as of this moment.

    However, you can create a new account where you can clone the forms under your account and create a sub-user.

    You can clone existing forms by following the instruction below:

     1. Copy the URL of the form that needs to be cloned

    2. Log into your newly created account

    3. Click on "Create Form"

    4. Click on "Import Form"

    5. Click on "From a Web Page" and paste the form URL

    6. Click Continue and your form should be cloned.


    Kindly let us know if you need further assistance.

    Thank you for using JotForm.