- thereserveteamAsked on August 17, 2013 at 01:46 PM
am i under a reoccuring payment charge monthly? or do i just stop using jotform and i stop getting billed??? thanks
- KadeJMAnswered on August 17, 2013 at 03:28 PM
Hello, I've taken a look at your Account and Billing History. I found that you are currently on the Premium Monthly Plan. If you wish to cancel your subscription please follow these steps below.
(1) Go to the Billing Section in My Account (This is also where you can see your Plan and History)
(2) Click on the " Free Plan " to downgrade then click " Cancel Subscription ".
- JotForm SupportdavidAnswered on November 17, 2014 at 12:03 PM
I have moved your question to a thread of its own so that we may address is separately. Here is a link to that thread: