I would like to cancel my subscription so that I am no longer billed!

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    Asked on August 17, 2013 at 01:46 PM

    am i under a reoccuring payment charge monthly? or do i just stop using jotform and i stop getting billed??? thanks

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    Answered on August 17, 2013 at 03:28 PM

    Hello, I've taken a look at your Account and Billing History. I found that you are currently on the Premium Monthly Plan. If you wish to cancel your subscription please follow these steps below.

    (1) Go to the Billing Section in My Account (This is also where you can see your Plan and History)

    (2) Click on the " Free Plan " to downgrade then click " Cancel Subscription ".

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    Rose Peerson 
    Answered on November 17, 2014 at 11:45 AM

    My subscription ends in December, next month.  At that time I would like to cancel my subscription.  Thank you------Rose Pee
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    Answered on November 17, 2014 at 12:03 PM

    Hi Rose,

    I have moved your question to a thread of its own so that we may address is separately.  Here is a link to that thread: