Downloading photos using Safari not working

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    jonmp
    Asked on August 17, 2013 at 11:18 PM

    HI,

    I have a form that collects images. I can access these via the My Forms/Submissions tab in Chrome (downloads them to my Downloads folder) but when I try from Safari, the image doesn't download to anywhere!

    Cheers...Jon

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    Tasha
    Answered on August 18, 2013 at 09:45 AM

    Hi,

    Can you please provide some more information so that we can try to reproduce the issue you are having? Are you using safari on a Mac or on Windows machine? So far I was able to test using Safari 5.1.7 on a Windows 8 machine and I was not able to reproduce the problem you are having. When I click on the image in my submissions it download it to my Downloads folder.

     

     

     

     

    Once we receive your response we will be able to assist you better.

    Thanks!