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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downloading photos using Safari not working

    Asked by jonmp on August 17, 2013 at 11:18 PM


    I have a form that collects images. I can access these via the My Forms/Submissions tab in Chrome (downloads them to my Downloads folder) but when I try from Safari, the image doesn't download to anywhere!


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    JotForm Support

    Answered by Tasha on August 18, 2013 at 09:45 AM


    Can you please provide some more information so that we can try to reproduce the issue you are having? Are you using safari on a Mac or on Windows machine? So far I was able to test using Safari 5.1.7 on a Windows 8 machine and I was not able to reproduce the problem you are having. When I click on the image in my submissions it download it to my Downloads folder.





    Once we receive your response we will be able to assist you better.