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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to edit a submitted form...one field is grayed out.

    Asked by wtrc10 on August 18, 2013 at 07:48 PM

    WTRC membership registration form: "First Name" field is grayed out when attempting to edit a submission, therefore I am unable to submit the edited info since the field is required.

    Page URL:

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    JotForm Support

    Answered by jonathan on August 18, 2013 at 09:00 PM


    I was able to reproduced the issue mentioned.

    I think this is fresh bug. I tried figuring out the caused but I could not so far.

    Let me elevate the issue to our next level support so that it can be checked at once.

    We will notify you via this thread and in your email when we have update on this.

    Sorry for any inconvinience caused.


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    Answered by alp_deniz on October 24, 2013 at 11:57 AM

    This is recently fixed. Thank you very much