The fields did not auto populate

  • Rodriguez_Leo
    Asked on September 15, 2020 at 12:58 PM

    The fields did not auto populate

    Jotform Thread 2577403 Screenshot
  • John Support Team Lead
    Replied on September 15, 2020 at 3:15 PM

    I tried cloning the form and made a test submission, however, I wasn't able to replicate the issue. The data on the form fields are being added to the mapped fields in the imported PDF after submission or even when you preview the PDF prior submission:

    1600197018 5f61119a35ca0 undefined Screenshot 10

    I just checked that there were no submission yet on the form. Could you please try making a test submission and see if all mapped fields will be populated?

    Also, I can see that you created PARAGRAPH fields in the form:

    1600197232 5f6112708f142 undefined Screenshot 21

    Note that this type of field are not input elements, so there will be no way you can map it to the PDF. I suggest creating these fields using the regular FULL NAME and Date Picker fields, then map them to the matching fields in the PDF.

  • Rodriguez_Leo
    Replied on September 15, 2020 at 3:20 PM

    You are missing the issue... Here is a clarification

    1600197640Here is the issue Screenshot 10

  • VincentJay
    Replied on September 15, 2020 at 6:13 PM

    Hello,

    Did you delete the form? I was not able to clone it. You can manually add the Text using the Paragraph form elements. Please share the form link again so we can check it further.

    Here's a screenshot:

    1600207989 5f613c755aef8 vx6yfc Screenshot 10

  • Rodriguez_Leo
    Replied on September 16, 2020 at 8:31 AM

    I added the form back 

  • Niko_N
    Replied on September 16, 2020 at 10:27 AM

    Hi,

    That usually happens when the form has multiple pages. However, you can fix that quite easily:

    as suggested by my colleague, please add the Paragraph element to your form, copy the text from your PDF document and paste it there:

    1600266343 5f622067a9590 chrome pZeYex8c Screenshot 10

    1600266318 5f62204e7ad54 chrome tUVU3H3X Screenshot 21

    You can check my cloned demo version of your form:

    https://form.jotform.com/202594186557061

    Please give a try and let us know if you need any further assistance.

    Thank you!