The fields did not auto populate

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    Rodriguez_Leo
    Asked on September 15, 2020 at 12:58 PM

    The fields did not auto populate

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    JohnRex
    Answered on September 15, 2020 at 03:15 PM

    I tried cloning the form and made a test submission, however, I wasn't able to replicate the issue. The data on the form fields are being added to the mapped fields in the imported PDF after submission or even when you preview the PDF prior submission:

    1600197018_5f61119a35ca0_undefined

    I just checked that there were no submission yet on the form. Could you please try making a test submission and see if all mapped fields will be populated?

    Also, I can see that you created PARAGRAPH fields in the form:

    1600197232_5f6112708f142_undefined

    Note that this type of field are not input elements, so there will be no way you can map it to the PDF. I suggest creating these fields using the regular FULL NAME and Date Picker fields, then map them to the matching fields in the PDF.

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    Rodriguez_Leo
    Answered on September 15, 2020 at 03:20 PM

    You are missing the issue... Here is a clarification

    1600197640Here is the issue.jpg

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    VincentJay
    Answered on September 15, 2020 at 06:13 PM

    Hello,

    Did you delete the form? I was not able to clone it. You can manually add the Text using the Paragraph form elements. Please share the form link again so we can check it further.

    Here's a screenshot:

    1600207989_5f613c755aef8_vx6yfc.png

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    Rodriguez_Leo
    Answered on September 16, 2020 at 08:31 AM

    I added the form back 

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    Niko_N
    Answered on September 16, 2020 at 10:27 AM

    Hi,

    That usually happens when the form has multiple pages. However, you can fix that quite easily:

    as suggested by my colleague, please add the Paragraph element to your form, copy the text from your PDF document and paste it there:

    1600266343_5f622067a9590_chrome_pZeYex8c

    1600266318_5f62204e7ad54_chrome_tUVU3H3X

    You can check my cloned demo version of your form:

    https://form.jotform.com/202594186557061

    Please give a try and let us know if you need any further assistance.

    Thank you!