What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    where do I retrieve the card users information?

    Asked by WinterWatch on August 19, 2013 at 10:42 AM

    I don't see any of the card info in the emails i'm getting.

    Page URL:

  • Profile Image

    Answered by zenmatrix83 on August 19, 2013 at 10:51 AM

    What are you missing? According to what you have setup you should just be getting this

    Full Name
    Phone Number
    Please provide me with information about:
    My Gift to Winter Watch

  • Profile Image

    Answered by EliezerN on August 19, 2013 at 01:08 PM

    Thanks for contacting us.

    I wonder if you are having issues getting your form notifications as I have checked your form and found that your form Online WinterWatch Donation Form has been deleted, it is in your trash folder:

    So I will ask you to restore it so that we can give you the assistanv¡ce in regards to your concern, Please follow the steps in the image to restore your form:

    Let us know if the issue still persists.