What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Limit Reach

    Asked by jsah on August 19, 2013 at 02:42 PM

    My form at this link is notifying us we have reached our quota.  My manager recently upgraded his account to accommodate the additional monthly request limits, so I'm not sure how to reinstate the form to be refreshed.  Please let us know.  Thank you.

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    JotForm Support

    Answered by Welvin on August 19, 2013 at 04:06 PM


    Good day! I've fixed it. I can see the payment under the email address "craig.gillan@****.com" which is the Main Account.

    Please kindly check again.