cancel subscription

I tried to cancel the subscription but I couldn't find the appropriate page or link which you suggested to do so.

I found the button stating that "Delete my account".

if I delete my account, does it mean that i can terminate the contract?

Please let me know how to cancel the subscription since we follewed the instruction but we could not find the button of "downgrade".

There is a button for downgdade, it can not be clicked.

I have checked your account and you're in the free plan.

It seems your subscription has been cancelled and the payment was refunded.

If you need further assistance, let us know.