cancel subscription

  • Profile Image
    Asked on September 16, 2020 at 11:49 AM

    I tried to cancel the subscription but I couldn't find the appropriate page or link which you suggested to do so.

    I found the button stating that "Delete my account".

    if I delete my account, does it mean that i can terminate the contract?

    Please let me know how to cancel the subscription since we follewed the instruction but we could not find the button of "downgrade".

    There is a button for downgdade, it can not be clicked.

    This is a re-post of a comment on How Can I Cancel My PayPal Subscription?

  • Profile Image
    Answered on September 16, 2020 at 01:23 PM

    I have checked your account and you're in the free plan.

    It seems your subscription has been cancelled and the payment was refunded.

    If you need further assistance, let us know.