Authenticate Posting User

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    Asked on August 19, 2013 at 06:39 PM

    Hi there, 

    We use forms as a means of folks posting with us lost or found dogs, which we share publicly on our facebook page. We have recently been noticing, that people are posting forms on behalf of others, and not telling those people they've posted. This is problematic b/c we use that contact info to post comments, and ask questions regarding the dog that we've posted, and if the person didnt agree to having thier information publicly posted, its not a good thing.

    My question is, is there a way we can somehow certify who is the person that is actually submitting the form somehow? Or at least get an email address automatically from them? We ask that they input an email address, but of course, they never use their own. 

    Im just trying to find some way that I can ensure the reports we are getting are indeed from the person they should be coming from.


    Do you have anything that might help me?




  • Profile Image
    Answered on August 19, 2013 at 08:09 PM

    I'm not to sure you are already using this feature. But there is a Facebook Integration feature that would allow you to collect the user's Facebook information (with their permission). Thus allowing you to identify thoe poster.

    Here's an article with more information on the subject: 

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    Answered on August 19, 2013 at 08:22 PM
    That looks great, but I have many other fields I need filled in on our
    lost/found/sightings forms. Is that possible with this integration?
    And what if they dont give me their permission? Which I am assuming most
    wont b/c they are filling out the form in another persons name..

  • Profile Image
    Answered on August 19, 2013 at 08:43 PM

    Using the Facebook Integration should allow you to add many other fields to the form. Now in regards, to the user permissions, this would not allow another person to submit a form in someone else's behalf. As this integration is using the Facebook (Login) user information of the person filling the form.

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    Answered on August 19, 2013 at 08:49 PM
    What if some of the fields we can add, ask for other information, say we'd
    have a field that says, if this dog is not yours, what is the contact info
    for who has the dog? Is that possible?

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    Answered on August 19, 2013 at 09:32 PM

    Yes that could be possible. By adding a conditional rule, you could show additional fields for an alternate contact information if such information is required, Ive posted below a link to an article that goes into detail on how to achieve this, and a screenshot of the conditional menu.

    Below I've posted a screenshot of where you can find the Condition Wizard to add alternate fields.