- xiaowanggeAsked on August 19, 2013 at 07:18 PM
My form said over quota so I tried to remove the option of secure form but it didn't work. Could you tell me what I could do? Thanks.
- JotForm SupportTashaAnswered on August 19, 2013 at 09:14 PM
I looked at the form in your account and I am seeing where the secure form was already removed. You can verify this yourself by selecting Embed Form while on the edit form mode and ensuring that the Secure Form is not selected.
Please note that removing Secure Form option will not automatically reset account. Your account state will remain as being OVERLIMIT until the beginning of your next month or until you upgrade your account another plan.