What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how to remove secure form

    Asked by xiaowangge on August 19, 2013 at 07:18 PM

    My form said over quota so I tried to remove the option of secure form but it didn't work. Could you tell me what I could do? Thanks.

  • Profile Image
    JotForm Support

    Answered by Tasha on August 19, 2013 at 09:14 PM

    I looked at the form in your account and I am seeing where the secure form was already removed. You can verify this yourself by selecting Embed Form while on the edit form mode and ensuring that the Secure Form is not selected.

     

     

    Please note that removing Secure Form option will not automatically reset account. Your account state will remain as being OVERLIMIT until the beginning of your next month or until you upgrade your account another plan.

    Thanks!