Maximum File Size & Progress Bar?

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    Asked on August 19, 2013 at 08:34 PM

    I currently have a free account which I use for generic forms and such.

    We now have a need to be able to get files from our clients - we have been using FTP, but this is difficult to use, and we have the problem that all people with the FTP details can see the files that are there, which is no good for confidential data. Secure FTP adds in thew need to use an FTP client, which further complicates things.

    I was thinking that a jotform to upload files might do the trick though - we make the upload form look like we want it to, and it lets our clients upload directly to either our team dropbox, or to a private folder on our FTP, which is perfect!

    I realise that we'll need to upgrade to a paid plan to be able to use more than 100mb, but before I do that, I just wanted to check a couple of things:

    First - is there a maximum file-size for uploaded files? We often deal with files up to a gigabyte in size, so I need to make sure we can handle those.

    Second - is there any way to show a progress bar for the upload in a form? Just having it say 'please wait' is fine, but doesn't give people any idea of how long it will take.


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    Answered on August 19, 2013 at 10:38 PM

    The maximum file size per upload is 1GB, this is the maximum allowed by the server. Now even though that is the max file size another factor to consider is that this depends on which plan you are on. For example a free account only has 100MB of upload space, this does limit the size of files that can be uploaded to this type of account.

    Unfortunately, at this time there is no way to change the 'Please Wait' to a progress bar.

    Additional information on Dropbox Integration:

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    Answered on August 29, 2013 at 03:16 AM

    Another vote for the progress bar for single file uploads! :)