I stopped receiving email notifications of form submissions.

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    Asked on August 19, 2013 at 10:08 PM

    I was receiving an email each time a form was submitted.  I am no longer receiving the email notice.  Do I need to adjust my account settings?



    Debbie Campbell


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    Answered on August 19, 2013 at 10:23 PM

    Hi Debbie,

    Sorry for the inconvenience that may have caused. Have you tried already checking your email spam/bulk folder? If not, can you please give a try? In the meantime, can you please use noreply@jotform.com as your form's Sender Email if that fixed the issue or not. For more detailed information, please take a look at this article.

    Thank you!