What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I stopped receiving email notifications of form submissions.

    Asked by debralcamp on August 19, 2013 at 10:08 PM

    I was receiving an email each time a form was submitted.  I am no longer receiving the email notice.  Do I need to adjust my account settings?



    Debbie Campbell


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    Answered by pinoytech on August 19, 2013 at 10:23 PM

    Hi Debbie,

    Sorry for the inconvenience that may have caused. Have you tried already checking your email spam/bulk folder? If not, can you please give a try? In the meantime, can you please use noreply@jotform.com as your form's Sender Email if that fixed the issue or not. For more detailed information, please take a look at this article.

    Thank you!