What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Trying to upgrade

    Asked by EzyMedia on August 19, 2013 at 11:05 PM

    Another jotform bug… I try to upgrade, but nothing happens when I click on the upgrade button. Tried 3 different browsers.

    Please just invoice my PayPal ID john@ezymedia.com and I will pay. I want the $9.95 per month. thanks, John

    Page URL:
    http://www.jotform.com/upgrade?username=EzyMedia

    JotForm style size font
  • Profile Image

    Answered by gori-mathew on August 20, 2013 at 02:45 AM

    Hi John,

    Thanks for contacting us, I have tried that from my end and can not replicate the same error. Please log out clear your browser's cache and then login into your account and then try upgrading.

    Please do let us know if the error still persists.

    Thanks,

    ~Mathew