What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have an application form and would like people to be directed to a payment page after submitting the form. Can that be done?

    Asked by rssmschool on August 19, 2013 at 11:15 PM
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    JotForm Support

    Answered by jonathan on August 20, 2013 at 06:24 AM


    The answer is Yes.

    You can set a Custom URL in the form's Thank You page to do it. Please review this guide also Setting-Up-the-Thank-You-Page

    Inform us if you have additional questions.


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    Answered by rssmschool on August 21, 2013 at 07:02 PM

    Thank you! We have the starter subscription to Jotform. Would we need to upgrade to the premium subscription then since we would have more than 10 SSL secure submissions and payments received?  

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    JotForm Support

    Answered by Tasha on August 21, 2013 at 08:03 PM

    If you need to receive more that 10 SSL submissions per month you will need to upgrade to the premium account or any other jotform account that suits your need. With the Starter account once you receive more than 10 SSL submission for the month your form will be disabled for the remaining of the month and will only be reactivated when you upgrade your account or at the beginning of the new month. For more information on upgrading your account please visit our pricing page.

    I hope this helps!