- formulariosDLSAsked on August 20, 2013 at 10:21 AM
Eu gostaria de rever meus pagamentos para o Jotform, eu gostaria de pagar somente pelo paypal, desvinculando assim meu cartãod e crédito da conta, no entanto todos os meses estão vindo no cartão e eu não quero mais.
Para o mês 07, esta contabilizando pelo menos 04 pagamentos, dos quais eu pedi o cancelamento, gostaria que verificassem isso por gentileza. Um dos quais efetuei pelo paypal, e outros do mesmo mês efetuados por cartão de crédito. Que eu pedi que não fossem vinculados mais na conta.
I would like to review my payments for JotForm, I would like to pay by paypal only, so unlinking my cartãod and account credit, however are coming every month on the card and I do not want anymore.
For 07 months, this accounting for at least 04 payments of which I ordered the cancellation verificassem would like this please. One of which efetuei by paypal, and others of the same month made by credit card. I asked if they were not more tied to the account.
- jeanettebmzAnswered on August 20, 2013 at 12:17 PM
I've checked your account records and I can see you have paid with Paypal as of July 23.
I also found an Reference Number:73620940 of the last charge made in August 18. This charge was applied to your Visa CC 5773
As far as I understood, you would like us to cancel the subscription that charges your Visa 5773, and just leave Paypal, correct?
Let us know so we can proceed
- LygiaAnswered on August 20, 2013 at 12:25 PM
Gostaria de efetuar os pagamentos apenas pelo paypal.
E não utilizar mais o visa 5773.
E gostaria que revissem sobre os valores cobrados referentes ao mesmo mês, se foram debitadas no mesmo mês.
- JotForm SupportWelvinAnswered on August 20, 2013 at 02:56 PM
We have cancelled your subscription to Plimus and refund the last charge taken for this month. Expect the refund returned within 4-10 business days.
Charges for your Premium Subscription will now taken from your Paypal Account.