formulariosDLSAsked on August 20, 2013 at 10:21 AMBom dia!
Eu gostaria de rever meus pagamentos para o Jotform, eu gostaria de pagar somente pelo paypal, desvinculando assim meu cartãod e crédito da conta, no entanto todos os meses estão vindo no cartão e eu não quero mais.
Para o mês 07, esta contabilizando pelo menos 04 pagamentos, dos quais eu pedi o cancelamento, gostaria que verificassem isso por gentileza. Um dos quais efetuei pelo paypal, e outros do mesmo mês efetuados por cartão de crédito. Que eu pedi que não fossem vinculados mais na conta.
=====================================================================
Translation:
Good morning!
I would like to review my payments for JotForm, I would like to pay by paypal only, so unlinking my cartãod and account credit, however are coming every month on the card and I do not want anymore.
For 07 months, this accounting for at least 04 payments of which I ordered the cancellation verificassem would like this please. One of which efetuei by paypal, and others of the same month made by credit card. I asked if they were not more tied to the account.
JotForm
jeanettebmzAnswered on August 20, 2013 at 12:17 PMI've checked your account records and I can see you have paid with Paypal as of July 23.
I also found an Reference Number:73620940 of the last charge made in August 18. This charge was applied to your Visa CC 5773
As far as I understood, you would like us to cancel the subscription that charges your Visa 5773, and just leave Paypal, correct?
Let us know so we can proceed
LygiaAnswered on August 20, 2013 at 12:25 PMBoa tarde!
Gostaria de efetuar os pagamentos apenas pelo paypal.
E não utilizar mais o visa 5773.
E gostaria que revissem sobre os valores cobrados referentes ao mesmo mês, se foram debitadas no mesmo mês.
JotForm SupportWelvinAnswered on August 20, 2013 at 02:56 PMHi,
We have cancelled your subscription to Plimus and refund the last charge taken for this month. Expect the refund returned within 4-10 business days.
Charges for your Premium Subscription will now taken from your Paypal Account.
Thanks
