What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What is a Sub-Account?

    Asked by jawnieholsker on August 20, 2013 at 10:40 PM

    I would like to know what a subuser is? If I choose to upgrade to the lowest plan I can cancel if Im having a slow period?

  • Profile Image

    Answered by Cesar on August 21, 2013 at 12:41 AM

    Very good question, the main user account can share forms with sub-user accounts to allow them only to view and/or edit forms. You can also provide sub-user accounts access or restriction of viewing form submission data. They can also be unallowed to view or edit forms in case of sensitive situations. You can cancel the subscription at any time. This would in turn stop on the next billing cycle. Hope this clears your doubts.