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Cannot submit FormAsked by digsk9 on August 20, 2013 at 11:28 PM
I am getting repeated complaints that the form is not submitting, that it goes blank, that it will get stuck on one question, etc. Many people have said they completed it only for it to never come through. Is there something I can do to fix this?
I do see you have more than one form setup to your site. Can you please post the FormID to the form that is giving you problems. And by any chance do you know or have these people commented if these problems have been happening on mobile devices or on an actual desktop/notebook computer?
The form I am having trouble with is the "Grahamville Rescue and Sanctuary
Adoption Application." I have had people using ipad's say that half way
through the application it goes blank. Other people using laptops or
desktops say that once they submit they don't get any confirmation of
receipt and often we don't receive those ones. It's weird because we get
some throughout the days but others just never come through or people try
over and over without success.
I just had some one tell me that the Foster application isn't working
either. Upon hitting send, nothing happens. Is there something on my end I
I have cloned your form and submit an actual submission.
Unfortunately, I am unable to replicate the issue.
I highly suggest that you clear your browser cache and cookies. And send an actual submission again.
Kindly let us know if problem persists after cleaning the browser.
For some reasons your response came out empty. Kindly open/create a separate thread for further assistance.