What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Merhaba

    Asked by mehmetcanyilmaz on August 21, 2013 at 06:35 AM

    Merhaba Ben Premium Hesabımı Iptal Ettirmek Istiyordum, Iptal Ederseniz Sevinirim Sitenizde Bulamadım Iptal Etmek Seçenegini

  • Profile Image

    Answered by gomtan on August 21, 2013 at 06:40 AM

    İptal edilmiyor geçmiş olsun :D

  • Profile Image
    JotForm Support

    Answered by KadeJM on August 21, 2013 at 10:59 AM

    I just checked your account and it looks like there was a slight minor issue which I've corrected by placing your Account Subscription back to the Free Plan since our System didn't do this for you as it already should have. Your previous Subscription was already cancelled and expired after failed attempts to charge your credit card for another month of service so it scheduled you to be downgraded which didn't happen is it was supposed to do.

    Also for Future Reference, If you wish to cancel your account subscription you can do so by following these steps below:

    (1) Go to the Billing Section in My Account

    (2) Click on the " Free Plan " to downgrade then click " Cancel Subscription ".