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donradAsked on September 19, 2020 at 1:51 PM
Hello,
When I publish or preview my form, most of the questions on one of the pages are missing, and I can't see them. I'll greatly appreciate it if someone could help me troubleshoot this problem?
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Amjad_AReplied on September 19, 2020 at 4:13 PM
Hi there,
Thanks for reaching out to us,
Could you please provide us the form URL or ID, so that, we can able to investigate the issue and assist you further
Reference: Where-to-Find-My-Form-URL
Looking forward to your response.
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donradReplied on September 19, 2020 at 5:28 PMHi Ahmad,
Here it is
https://form.jotform.com/202623717799062
Thanks for your help
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jonathanReplied on September 19, 2020 at 6:12 PM
We apologize for inconvenience. I checked on your form https://www.jotform.com/form/202623717799062 and I noted that there were Conditions set in the form.
Please take note that the Show/Hide Conditions on the live form will make some of the questions not available or hidden base on the user's answers.
Guide : How to Show or Hide Fields Base on User's Answer
If the Conditions on your form were not intended, you can disable them to make all the questions/fields available when viewing the live form.
I hope this help. Please let us know if you need further assistance.