Photo uploads aren't coming through on my forms.

  • Elizabeth Duncan
    Asked on September 19, 2020 at 4:57 PM

    photo uploads aren't coming through on my forms.  Please help!!

  • Amin JotForm Support
    Replied on September 19, 2020 at 5:49 PM

    Assuming you're referring to your Hair Peace Studio: Extension Pre-Consultation Form, kindly note that the File Upload fields are not required, hence, respondents can submit the form without providing the required uploads. Please make them required by following the guide below, so that you can reset assured that respondents provide you with the required files.

    How-to-Set-a-Field-as-Required-or-Non-Required

    Should you have any further inquiries, we will be more than happy to help.