What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    yes hi , i am doing some tests and I am receiving notifications to h

    Asked by hakim on May 16, 2011 at 10:15 PM

    yes hi , i am doing some tests and I am receiving notifications to hakim@harabida.com instead of vendas@argana.com.br Please advise what to do.


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    JotForm Support

    Answered by abajan on May 16, 2011 at 11:10 PM

    No problem, hakim

    1. Load your form in the form builder and while on the "Setup & Embed" tab, click "Email Alerts"

    2. Click the "Notification" in question

    3. Click "Reply-To and Recipient Settings"

    4. In the "Recipient E-mail" box (bottom right of the envelope graphic) you should see the email address you want to change

    5. Click that address, select all of it (Ctrl + A) and enter the new address

    6. Click "Finish" and save your changes if the haven't already been autosaved

    Please see these articles and their associated comments in our user guide:

    Receiving Emails on Form Submissions

    Understanding Reply-To and Recipient Settings on E-mail Wizard

    Thanks for asking and please feel free to pose additional queries about our forms. We will try our best to assist you in whatever way we can.

    ~ Wayne