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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    10/10 Secure submissions - but can't find which form is actually using these

    Asked by frontierhorizons on August 21, 2013 at 10:42 AM

    We've reached our limit of 10/10 secure submissions - but I can't find which of our forms is doing the secure submission. How do I find this?

    Submissions find
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    JotForm Support

    Answered by Welvin on August 21, 2013 at 03:07 PM

    Hi,

    Good day! This is your form with has a number of submissions, http://www.jotformeu.com/form/23583892415360. Please let us know to where this form is currently embedded so we can check.

    Otherwise, we can forward this to our level 2 support so they can scan our logs and check your forms.

    Thanks

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    Answered by frontierhorizons on August 22, 2013 at 04:27 AM

    The form is here

    http://www.frontierhorizons.org/careers.asp

     

    but it isn't SSL

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    Answered by frontierhorizons on August 22, 2013 at 04:28 AM

    The form is here

    http://www.frontierhorizons.org/careers.asp

     

    but it isn't SSL

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    Answered by jeanettebmz on August 22, 2013 at 11:54 AM

    I've checked your URL and that form is not embedded using the SSL, however, since you have several forms you must provide all of your webpages links where a form might be embedded. Or you must find out this by yourself

    Please make sure the forms doesn't show  https://   or https://secure

    For now I've reset the SSL counter to 5. Otherwise, you'll have to upgrade