What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do you have any problem with accounts this days?

    Asked by coloquiodiscapacidad on August 21, 2013 at 12:18 PM

    Hi, I need your help.

    Some days ago, I've problems to open my forms. When I login to my accounts I can´t see my previous forms and reports...

    I think is a problem with my browser, I use mozilla... I don´t know what´s going on!!

    Thanks for your help and kindness

    Clara Duarte


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    JotForm Support

    Answered by guilledutra on August 21, 2013 at 04:19 PM


    could you try by Clearing your browser cache and cookies? also you can clear your forms cache. You may also try with another web browser like Google Chrome

    please let us know if you need further assistance