PayPal business not logging on

  • AHS83
    Asked on September 21, 2020 at 1:07 PM

    i have a paypal business account. I sign on fine on any browser.

    While trying to connect to the jotform form, i try to connect my PayPal business account and it will not let me log in using the correct credentials.

    When i use "trouble logging in" it wants me to change my password and i do not want to do that.


    Please help.

  • Eduardo_H
    Replied on September 21, 2020 at 5:29 PM

    Hello @AHS83

    We're sorry for the inconvenience this may have caused.

    Could you test it again after clearing the browser's cache or under incognito mode to se if that helps?

    If the issue persists, please provide us with the form name or URL (link) so we can investigate further.

    Let us know how it goes.