PayPal business not logging on

  • Profile Image
    Asked on September 21, 2020 at 01:07 PM

    i have a paypal business account. I sign on fine on any browser.

    While trying to connect to the jotform form, i try to connect my PayPal business account and it will not let me log in using the correct credentials.

    When i use "trouble logging in" it wants me to change my password and i do not want to do that.

    Please help.

  • Profile Image
    Answered on September 21, 2020 at 05:29 PM

    Hello @AHS83

    We're sorry for the inconvenience this may have caused.

    Could you test it again after clearing the browser's cache or under incognito mode to se if that helps?

    If the issue persists, please provide us with the form name or URL (link) so we can investigate further.

    Let us know how it goes.