What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    HELP NEEDED ASAP! I upgraded and my credit card was charged but it is not showing my account as upgraded...

    Asked by JenRex27 on August 21, 2013 at 03:50 PM

    I may have accidently upgraded twice, however, I need this done ASAP as my secure form submissions are full and I need people to be able to complete the form.

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    JotForm Support

    Answered by jonathan on August 21, 2013 at 06:07 PM