What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account limit Exceeded on SSL

    Asked by fulldraw on August 21, 2013 at 05:16 PM

    If my account hits the max SSL subs, will all my non SSL forms be cancelled until the next month or just SSL forms?

    account limit limit exceeded next cancelled my account
  • Profile Image
    JotForm Support

    Answered by Welvin on August 21, 2013 at 07:14 PM

    Hi,

    Good day! Your forms will be disabled. All forms will be affected. We have GetMore Request, you can increase your submissions by doing few things listed.

    OR, you may consider upgrading your account: http://www.jotform.com/upgrade

    Thanks

  • Profile Image

    Answered by shopcraft on August 21, 2013 at 07:37 PM
    They will only be disabled until 9/1/13... Correct?
    ---
    Brian Bychowski
  • Profile Image
    JotForm Support

    Answered by Tasha on August 21, 2013 at 09:04 PM

    @shopcraft

    That is correct. The forms will be re-activated at the beginning on September.

    Thanks!