What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am having problem loading the form template.

    Asked by rjjacob on August 21, 2013 at 09:52 PM

    I keep having an issue getting the form templates to load. The message, "Working..." comes on and stays on and nothing happens. This is really annoying.

    message
  • Profile Image

    Answered by khrisell on August 21, 2013 at 10:23 PM

    Hello,

    As I have tried several templates to load, I am afraid I cannot replicate the issue that you are having.

    Kindly clear your browser cache and cookies and try again. This method usually fix the loading issues.

    Here's an external link on how to clear your browser data.

    http://www.wikihow.com/Clear-Your-Browser's-Cache

     

    If problem persists, kindly send me the URL of the template that you are trying to use so that I can directly try it myself.

    Thank you.