Chage username on account

  • memail718
    Asked on September 22, 2020 at 1:44 PM

    I would like to change the username on my account to coordinate with the new email address of kittykind@opayq.com.  If it could be kittykind, that would be great.  Or kittykind and some combination of numbers is also fine.  Thanks.

  • Jovanne JotForm Support
    Replied on September 22, 2020 at 6:32 PM

    Hi, thank you for contacting JotForm support.

    As per your request, we have successfully changed your username to kittykind.

    Also, please note that custom URLs will no longer work once the username is changed, so if you are currently using any, you will need to set it up again: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form

    Let us know if you need further assistance. We will be happy to assist you further.