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    Revisions to cloned form not appearing on submission.

    Asked by gsobeautiful on August 22, 2013 at 09:12 AM

    I have cloned a form and slightly modified the verbiage within the form.  The revisions appear correctly on our website.  However, when the form is completed and submitted, the verbiage from the previous form - not the revised form - appear on the submission.

    Page URL:
    http://greensborobeautiful.org/cleanups/bigsweep.php

    Cloned Form revised form
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    Answered by shproperties on August 22, 2013 at 09:44 AM

    Go to > Email Alerts > Notification > Make changes in their :)

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    JotForm Support

    Answered by guilledutra on August 22, 2013 at 12:01 PM

     Hi, 

    Could you try by deleting your actual email notification and creating a new one?

    Select the "Setup & Embed" tab from your form builder, then:

    1 - Click on "Email Alerts" icon.

    2 -  Select your actual email notification, when the popup comes out, click on "Delete Email" at the left-bottom corner.

    once you deleted the email notification, click on "Email Alerts" again but this time select "Add New Email", then follow the email notification wizard. With your new email notification configured make some test submissions to see if it is working now.

    Hope it helps

    please let us know if you need further assistance

    thanks