- desmoinesAFWAAsked on August 22, 2013 at 10:51 AM
I'm having an issue with retrieving my form submissions from Google Docs.
I've got the integration mapped to Google Docs. I go to the folder I created and there's nothing there.
I need to be able to export into an Excel spreadsheet.
What am I missing?
- EliezerNAnswered on August 22, 2013 at 02:08 PM
Thanks for contacting us.
Could you please share with us the link of your form so that we can further investigate? However I made a test with one of my form to see if there was some issue with the integration, but I didn't have any problems:
MY form URL: https://www.jotform.com/form/32335369744864
I would suggest you to build the integration, that might help.
However if the issue still persist please let us know.
- desmoinesAFWAAnswered on August 28, 2013 at 02:31 PMI am trying to build the integration - still not working. The site is:
As you can see, it shows a Jotform headline, but the form doesn't come
Can you please look into it? Is there a way we can connect over the
phone. I'm am not a technical expert, I'm really in over my head and don't
know that I can explain this steps in a way that you will understand.
We are running up against a deadline and I need to get this information out
- JotForm SupportjonathanAnswered on August 28, 2013 at 05:16 PM
From what I can see in your website https://sites.google.com/site/desmoinesafwa/meetings so far -- you still need to settle the issue on embedding the form properly on your google website.
Please review this guide Adding-Form-to-Google-Sites
From the guide, please take special notice on step #7 to #9 because it seems to me that you have used a wrong form ID#
You need to be able to embed your form correctly first.
Please contact us if you have done this or if you need assistance.
- We currenlty do not provide over the phone support.
Please continue using this support forum for support needed and we will attend to you as soon as we can.