Can i change my user name

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    jcurry2968
    Asked on August 22, 2013 at 12:10 PM

    I am currently in charge of our jot form account.  Some one else will be assigned to use the jot form account very shortly but we need to know if we can change the username on the account.  Thanks for your help with this matter. 

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    guilledutra
    Answered on August 22, 2013 at 01:27 PM

    Hi,

    yes it is possible, just provide us the new username that you need and we will make the change. 

    Please take into account that if you have some forms setup with custom domain this will be lost, you can still use your forms with the direct link or re-embed the form using the new username and changing the settings your DNS records accordingly.

    thanks