What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can i change my user name

    Asked by jcurry2968 on August 22, 2013 at 12:10 PM

    I am currently in charge of our jot form account.  Some one else will be assigned to use the jot form account very shortly but we need to know if we can change the username on the account.  Thanks for your help with this matter. 

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    JotForm Support

    Answered by guilledutra on August 22, 2013 at 01:27 PM


    yes it is possible, just provide us the new username that you need and we will make the change. 

    Please take into account that if you have some forms setup with custom domain this will be lost, you can still use your forms with the direct link or re-embed the form using the new username and changing the settings your DNS records accordingly.