Product list: Products duplicated in multiple categories

  • Hewtee
    Asked on September 23, 2020 at 6:05 AM

    Morning


    I have set up my products in categories.

    One of them is NEW and enabled there is 

    Cauli/Broc Mix and Cauliflower

    However on my list both of these show up under the Vegetable category. 

    Please help  Thank you


    Page URL: https://form.jotform.com/Hewtee/TheFoodWeb
  • Ashwin JotForm Support
    Replied on September 23, 2020 at 9:46 AM

    I have made some changed in your product category. Please test your form again and see if the product "Cauliflower & Broccoli Mix" is being displayed correctly in "New" category.

    Do get back to us if you have any questions.

  • Hewtee
    Replied on September 23, 2020 at 10:44 AM

    Thanks for that Ashwin but now Cauliflower os still showing in both categories, it should be only in NEW

  • Ashwin JotForm Support
    Replied on September 23, 2020 at 12:05 PM

    I did check your form and the product "Cauliflower & Broccoli Mix" is only being displayed once in "New" category. Please check the screenshot below:

    1600876989 5f6b71bd3306c prodCategory Screenshot 10

    I would suggest you please test your form again and get back to us if the issue persists.

    We will wait for your response.

  • Hewtee
    Replied on September 24, 2020 at 2:12 AM

    Thank you Ashwin, but Cauliflower is now listed incorrectly in Vegetables and should only be in NEW. Why is this happening?

  • Ashwin JotForm Support
    Replied on September 24, 2020 at 4:57 AM

    Okay this is related to a different product i.e. "Cauliflower Head". This issue was caused because of both the category was selected. I have gone ahead and fixed this issue in your product list. Now "Cauliflower Head" will only display in "New" category.

    Please test your form again and see if the product is displaying correctly in "New" category.

  • Hewtee
    Replied on September 24, 2020 at 5:11 AM

    Thank you it correct now.

    However as you will have seen the products are not in Alpha order. I have tried to reorder them by 'dragging them', but the site is so slow and I have 300+ products. Is there not a backend table that will allow me to sort them some more efficient way?


     1600938569JF Screenshot 10


  • Ashwin JotForm Support
    Replied on September 24, 2020 at 6:33 AM

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/2595201