suspended account

  • Kenya
    Asked on September 23, 2020 at 9:03 AM

    Hello all the forms I previously created are no longer showing. Can you please advise if my forms will display once my account is reactivated. also How long is the turn around to review and reactivate a suspended account?

  • Sam_G
    Replied on September 23, 2020 at 9:43 AM

    Hi Kenya,

    The account was autosuspended due to these forms: 202648992094163 & 202648838585066 for collecting login credentials which violated our terms of use.

    Although the forms are deleted and in the trash folder, kindly purge them to avoid another autosuspension since our phishing detector also checks the forms in the trash folder.

    1600868184 5f6b4f58b88c6 9 Screenshot 10

    Your account has been reactivated. Let us know if you have further questions.