What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm not getting an email

    Asked by bizbee on August 22, 2013 at 02:46 PM

    When an email is sent I’m not receiving an email to notify me

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    Answered by jeanettebmz on August 22, 2013 at 05:25 PM

    The reason why this is happening is that your form doesn't have an email alert yet

    To configure an email alert, please follow the steps on this guide

    If you have further questions which are not related to this same issue, please open a new thread and we will gladly asisst you