What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Restore Deleted Files Request

    Asked by blacksonville on August 22, 2013 at 02:55 PM

    I just highlighted a few entries from http://www.jotform.com/submissions/10334537415 to delete and it deleted ALL ENTRIES under that form. Can you please restore the deleted form entries from today?

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    JotForm Support

    Answered by Mike_T on August 22, 2013 at 04:27 PM

    I am very sorry to inform you, but as far as I know, we do not provide the data recovery services. The data can be restored from available backups in emergency cases only, this is a very time consuming operation, so unfortunately, we can not jump on each restoration request.

    I have found that you have an Email Notification on your form. Could you please use received email alerts to get the data?

    Please note that we do not have a 'Delete Selected' button, submissions can be deleted one by one, or deleted all together.

    If there is anything else we can help you with, please let us know.