Restore Deleted Files Request

  • Profile Image
    blacksonville
    Asked on August 22, 2013 at 02:55 PM

    I just highlighted a few entries from http://www.jotform.com/submissions/10334537415 to delete and it deleted ALL ENTRIES under that form. Can you please restore the deleted form entries from today?

  • Profile Image
    Mike_T
    Answered on August 22, 2013 at 04:27 PM

    I am very sorry to inform you, but as far as I know, we do not provide the data recovery services. The data can be restored from available backups in emergency cases only, this is a very time consuming operation, so unfortunately, we can not jump on each restoration request.

    I have found that you have an Email Notification on your form. Could you please use received email alerts to get the data?

    Please note that we do not have a 'Delete Selected' button, submissions can be deleted one by one, or deleted all together.

    If there is anything else we can help you with, please let us know.