How can I send submissions to a specific email address and keep the submissions in my in Inbox?

  • mqbForms
    Asked on September 23, 2020 at 4:22 PM
  • Jed_C
    Replied on September 23, 2020 at 8:36 PM

    All submissions are stored in your inbox by default. As for the recipient email, you can set your own recipient address for each notification.

    Guide: https://www.jotform.com/help/41-How-to-Change-the-Email-Address-Used-for-Notification-Email

    Let us know if you have any questions or if you need further assistance.

  • mqbForms
    Replied on December 2, 2020 at 11:22 PM
    I need a tip on how to send emails only under control of conditions.
    Now when I submit a form all of the email forms in Email are sent.
    Please help.
    Right now my for is inefficient for that reason
    most customers would get email unnecessarily.
    Thank you
    Malcolm Barnes
    ...
  • Ashwin JotForm Support
    Replied on December 3, 2020 at 1:07 AM

    Please note that you can add condition in form to send submission email to any specific email address based on the user's answer. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/167-how-to-send-email-based-on-user-s-answer

    Hope this helps.

    Do get back to us if you have any questions.

  • mqbForms
    Replied on December 3, 2020 at 8:22 AM
    My emails which are not autoresponders are sending with each submission.
    Want the to send only when conditions apply. This is a problem for my
    project.
    ...
  • Gaetan_B
    Replied on December 3, 2020 at 9:39 AM

    Hello,


    If you only want to send emails under specific conditions, you can follow the guide my colleague gave you.


    Also, if you do not want an email to be sent regardless of the conditions, you should make sure that all of your email notifications have the little includes condition icon next to their title, as shown below.

    1607006312 5fc8f868a7856  Screenshot 10



    Should you have any further inquiries, feel free to reply to this thread and do not hesitate to share more details.

    Gaetan

  • mqbForms
    Replied on December 3, 2020 at 9:55 AM
    Great! Wow!! I got it!!! You guys and ladies are very helpful.
    ...