Save and Continue Function

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    mara pike
    Asked on September 23, 2020 at 05:47 PM

    Hi there, 

    I couldn't find the original support messages about this issue. Our users are not able to successfully use the save and continue forms option. I was advised from support that a ticket was being created and to tell users not to use the option. 

    I have not gotten an update yet on the ticket and am very concerned.

    The save and continue function is one of the primary reasons we are paying for an upgraded account!

    Please let me know how you can help us.

    Mara

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    Jed_C
    Answered on September 23, 2020 at 09:44 PM

    We apologize for the inconvenience.

    Upon checking, the ticket was submitted to our L2 team is still opened and marked as important. We'll notify you in this link https://www.jotform.com/answers/2563872 once our developers have an update regarding the reported issue.

    Unfortunately, we can't provide you with ETA, but rest assured that we'll notify you once we have an update.