Kiosk Mode disappears too quick

  • jprewitt
    Asked on September 23, 2020 at 7:57 PM

    Hello. I am going to be using jotforms to have the parents fill out a COVD questionnaire prior to allowing their child entry into our school.  Here's the problem:  From the mobile app, the thank you screen disappears too quickly.  I need the parents waiting in line to be able to have it ready to show me at the door.  (It does not disappear from a web browser, but most will want the app.)

    Thank you.

  • Vanessa_T
    Replied on September 24, 2020 at 1:16 AM

    Apologies, I am quite confused when you say parents will show the thank you page at the door which would mean they'll have to fill it out using their own device. Yet, based on your description, it's like you are using a Kiosk Mode which is suitable when using a single device.

    Can you please clarify if the form will be filled by the parents before they go to school using their own devices or they have to fill it out using a single device?

    If parents will fill it out using the mobile app on their own device, they will need to create a JotForm account and you have to assign the form to them, which seems like a hassle to parents who do not really need to create a form in JotForm.

    What I would suggest is to have the parent fill out your form using the browser then send an autoresponder email which they'll have to show to you when they come in to your school.

    Setting-up-an-Autoresponder-Email

    You can customize it so that you'll be able to see in a quick glance the date and if the student is fit to go to school.

    How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders