What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if we go over 100 submissions?

    Asked by karenstrange on August 22, 2013 at 07:57 PM
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    JotForm Support

    Answered by Tasha on August 22, 2013 at 09:23 PM


    If you exceed the submission limit of 100 for the starter account your form will be disabled and will not be available for the remaining of that month. However, your submission limit would be reset at the beginning of the new month and you can continue receiving submissions. You will also have the option to upgrade your account to continue receiving submissions.


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    Answered by karenstrange on August 23, 2013 at 03:55 PM
    There is no way that we can give you a credit card, and when we go over 100 you would charge us the $9.99 cost.
    Karen Strange CPM, AAP/NRP Instructor
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    Answered by jeanettebmz on August 23, 2013 at 07:57 PM

    The support staff do not handle credit card info, that is too critical. However, the system will send you warning messages if you are close to reach that limit, this way it gives you enough room to upgrade your account.

    All you need to do is to make sure you are logged in to JotForm, go to Pricing page and upgrade

    Any further question on regards to this, let us know