api integration

i integrated jotform with infusionsoft with the api. it worked until yesterday and now the integration from jotform is not showing properly and has stopped working.

Hello,

Thank you for your message.

I already reset the API limit in your account and also the cache in your account, please try again and let us know if the issue persist.

Please feel free to reach out if you have other questions or need some more help. I will be happy to help!

The API setup is still not working properly.
Curtis McGown, LMHC, LPC
Executive Director
Enabling Global Workers to THRIVE!
803-744-0841
godspeedresources.org
Disclaimer:
The above message is confidential and intended only for the use of the person to whom it is addressed and may contain information that is privileged and/or exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, copying or other use of the information contained herein is strictly prohibited. If you have received this transmission in error, please notify the sender immediately by telephone and destroy the material in its entirety, whether in electronic or hard copy format.
...

Hi there,

I assume this is the form you are referring to https://form.jotform.com/202394984133055, right? If so, please try to reintegrate Infusionsoft(Keap)and see if that'll help.

Also, would you mind providing us more details about the issue?

We look forward to your response.

Hello @Curtis_McGown,

As a result of our investigation, it was revealed that the issue was a problem on the InfusionSoft / Keap side.

We contacted their support and the issue seems to be fixed on their side.

Our tests show that integration can be used actively with all its features. You can continue to use the integration.

Please do not hesitate to contact us, if you need any further assistance.

Thanks for your understanding.

Regards.

Excellent. Thanks so much!
Curtis McGown, LMHC, LPC
Executive Director
Enabling Global Workers to THRIVE!
803-744-0841
godspeedresources.org
Disclaimer:
The above message is confidential and intended only for the use of the person to whom it is addressed and may contain information that is privileged and/or exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, copying or other use of the information contained herein is strictly prohibited. If you have received this transmission in error, please notify the sender immediately by telephone and destroy the material in its entirety, whether in electronic or hard copy format.
...