What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to recover lost changes to the form?

    Asked by AmerDamer on August 23, 2013 at 11:39 AM

    I just spent an hour & a half customizing a form & some weird error popped up (& disappeared that quickly) & ALL my changes were gone. Is there any way to recover what I lost??

     

    Thank you,

     

    Amy

    Page URL:
    http://form.jotformpro.com/form/32335698113960

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    Answered by khrisell on August 23, 2013 at 07:20 PM

    Hello,

    Unfortunately there is no way we can recover unsaved changes.

    May I know what error message you got while working on your form?

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    Answered by AmerDamer on August 23, 2013 at 07:24 PM

    Hi.  I couldn't even see the error message, it was gone so quickly.  It was a form that I had cloned.  I have since deleted that one & cloned another.  So far I haven't had any of the same issues with this newly cloned one.  Just not sure what happened, but I think this second one is working out okay.  Thanks, anyway!

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    JotForm Support

    Answered by Tasha on August 23, 2013 at 11:55 PM

    Thanks for letting us know that the new clone is working without any issues. Please let us know if you have any issues in the future.