What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Good day! I have now removed your email address from our bounce list. You should now start receiving email alerts again. Below is the result from our servers:
email@example.com is IN the bounce list
Reason(s) : 5.4.7 - Delivery expired (message too old) [Default] 452-'4.2.2 The email account that you tried to reach is over quota. Please direct\n4.2.2 the recipient to\n4.2.2 http://support.google.com/mail/bin/answer.py?answer=3D6558nr9si4680782vcb.47'
Please kindly check this guide and follow instructions to prevent this problem from happening again: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts & Bouncing Issues.
I also recommend setting up SMTP Account into Mandrill and use it with our SMTP Settings for Sending Emails from your form. Please follow this guide for setup: Send Form Emails From Your Own Email Address: JotForm Now Support SMTP.
Let us know if you need any further assistance.