- acardonaAsked on August 23, 2013 at 02:55 PM
Would like to upgrade to pro version ASAP we are over the limit.
- JotForm SupportWelvinAnswered on August 23, 2013 at 07:26 PM
Good day! I guess our billing section is currently disable due to the problem with duplicate transactions. It is currently under maintenance. We can manually upgrade your account. Please let us know if it's PRO Monthly or PRO Yearly?
- JotForm FounderaytekinAnswered on August 26, 2013 at 07:09 AM
Sorry to hear that you had trouble switching. I have reset your counts. So, your forms should work fine now. You do not need to switch any more. But If you still would like to switch plans let welvin know what plan you would like to switch and he can do it manually.