What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Good day! I guess our billing section is currently disable due to the problem with duplicate transactions. It is currently under maintenance. We can manually upgrade your account. Please let us know if it's PRO Monthly or PRO Yearly?
Sorry to hear that you had trouble switching. I have reset your counts. So, your forms should work fine now. You do not need to switch any more. But If you still would like to switch plans let welvin know what plan you would like to switch and he can do it manually.