What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is being displayed when it should not be

    Asked by George Thompson on August 23, 2013 at 03:22 PM

    http://form.jotformpro.com/form/31916032323949 

    THIS FORM IS COMING UP ON OUR WEBSITE http://ww1ha.org/2013symposium/ WHEN YOU CLICK ON "ONLINE REGISTRATION"

    PLEASE CALL 

    Call 816-547-0119 FOR IMMEDIATE ASSISTANCE

    assistance
  • Profile Image
    JotForm Support

    Answered by Tasha on August 23, 2013 at 07:18 PM

    Hi,

    Please take a look at the screen cap below and verify if that is what should be displayed. If that is incorrect please let us know what should be showing when we select Register Now so that we can assist you better. Also if it is a case where you are not seeing what I am seeing, please try clearing your browser cache to fix the problem.

    Thanks!

  • Profile Image

    Answered by George Thompson on August 23, 2013 at 08:31 PM
    Hello Tasha,
    Thanks for helping us resolve a serious problem. Up until day the jot form
    has performed as expected. Today the pop-up that is shown appears with the
    words;
    "Registration has expired. Please register in-person at the event." This is
    not correct. How can this be immediately corrected?
    I have cleared the cache but the same message appears. Please help us get
    back on time and using your form today if possible.
    George Thompson