What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Ftp type files

    Asked by ponsiano on May 17, 2011 at 08:36 AM

    I´m trying to upload a file by ftp on a ftp host that i¨m not the administrator.  

    In this site, i think  *txt files are not permited.


    Is possible send the file alone.


    I have the problem when i want configure my ftp conexion and i think is because some tipe files are not permited in server.


    What do you think about?



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    Answered by ponsiano on May 17, 2011 at 08:37 AM

    I also belive that is not posible create forlders i this site.

    Thank again

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    Answered by filmonde on May 17, 2011 at 09:02 AM


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    JotForm Support

    Answered by mliz on May 18, 2011 at 05:20 AM


    When integrating JotForm to your FTP account the README.txt  is a file autogenerated by
    JotForm  and then initially uploaded to your FTP host to test the connection.
    This error message indicates that the file was not uploaded to your specified host due
    to permissions.
    Please check whether the user permission that you have on the ftp host allows you
    to upload files.

    Hope this helps.


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    Answered by ponsiano on May 18, 2011 at 10:57 AM

    Thanks for responder ,


    But the problem i that the ftp host where I want send the files, only acept som kind of extensions.

    And i would like to know if is posible only send the file upload and no add any autogenerate files.


    Tanks again

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    JotForm Support

    Answered by NeilVicente on May 18, 2011 at 11:06 AM

    Hello ponsiano,

    Unfortunately there is no way to not upload readme.txt because that is how Jotform's ftp integration works. Uploading README.txt to the Jotform folder created on your Ftp server is needed to confirm that the ftp server is accessible.

    The only solution I could think of is to allow .txt files in your ftp. I apologize but I couldn't think of any other way.


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    Answered by ponsiano on May 18, 2011 at 11:11 AM

    Ok, thank you very much.