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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "This field is required." Messages as soon as page loads

    Asked by wildeonla on August 23, 2013 at 06:52 PM

    On my website the forms on the first time itself showing "This field is required." However it should only be showing if someone clicks on submit without filling up the form. Please help.

    Page URL:
    http://www.bfscorpusa.com/

    Screenshot
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    Answered by Cesar on August 24, 2013 at 01:12 AM

    Please try embedding the form using the iFrame Method. As the current embed option may be conflicting with the form. Do let us know if this corrects this behavior.

    Below are some screens on how to get the iFrame Embed Code:

    1

    2

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    Answered by wildeonla on August 26, 2013 at 05:53 PM
    Hey guys,

    I am not the IT guy, I am the boss. I want to know on my Gold Application on the site http://bfscorpusa.com/gold-application (answers to go to form are 1-3 no; 4-6 yes) application why is the entire form red and not white as it should be?

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    JotForm Support

    Answered by Tasha on August 26, 2013 at 06:54 PM

    Hi,

    I checked on your page and I see a few JavaScript errors being generated. Please follow the instruction that Cesar posted above to re-embed your form to fix the errors that you are seeing.

    I also noticed that there was a conflict with your form not being SSL secured while your web page is. Please secure your form using the instructions in this guide before re-embedding your page.

     

    Thanks!

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    Answered by wildeonla on November 05, 2013 at 12:26 PM
    Hey,

    We have had a major problem with our applications lately with you guys. Gabriel Ramirez has been dealing with you for some time with major frustration and little resolution. We haven’t received and application on line in weeks. You people are a bunch of (BLANK) who hide behind email and haven’t the courage to pick up the phone and answer people. The time you take to write these emails back n forth you could probably help 4 people in the same time frame.

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    Answered by EliezerN on November 05, 2013 at 01:52 PM

    Thanks for contacting us wildeonla.

    We are truly sorry for all the inconveniences this issue has caused you. We are here to help users with issues they experience with their forms. And we do all our best to help you to fix those issues.

    Now, that is what my colleagues have done. They suggested you one our best solution for the kind of issues you were experiencing in that time. We didn't receive any confirmation about the resolution of the issue or if it continues so that we could continue investigating the cause of the problem.

    If this issue has been already resolved, we are glad we could help. So that we would really appreciate if you explain us the issues that have not being treated as they should in a new thread. In that way we will be able to rgive you the right assistance to you.

    Thanks