What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Paypal-Jotform Problem

    Asked by dorinozzie on May 17, 2011 at 08:52 AM

    I cant use paypal on jotform from my website. I past my paypal  mershant ID on form.

  • Profile Image

    Answered by allanftd on May 17, 2011 at 10:36 AM

    Hi dorinozzie,

    Thank you for contacting JotForm Support. I checked this particular form of yours and found out that the current payment processor that is set up is Google Checkout. Did you change the payment settings to Google Checkout? If this is not the case, kindly change the payment settings to Paypal and let us know how it goes for you.

    Please accept our apologies for any inconvenience and keep us posted for any updates.

    JOTFORM SUPPORT