How to reply to a form?

  • alee105510
    Asked on September 27, 2020 at 7:49 AM

    Hi, I received a URL to answer one of your forms but I am unable to access the form to fill out

  • Jovanne JotForm Support
    Replied on September 27, 2020 at 8:39 AM

    Hi, thank you for contacting JotForm support.

    It might be the form is set to private. Could you please provide us with the form URL so we can it in our end?

    We look forward to your response.

  • alee105510
    Replied on September 27, 2020 at 6:11 PM
  • jherwin
    Replied on September 27, 2020 at 9:40 PM

    You can contact the form owner or the person who sent you that form and let them know that their account is in overlimit status.

    That's the reason why the form is not opening.

    Thank you!