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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PDF form Creation Error

    Asked by maintenance696 on May 17, 2011 at 11:03 AM

    I am getting this error when trying to create a pdf of my form

     

    v8_build_source_facebook.js:24: Error executing file

    load(V8Config.CACHEPATH+form_id+'.js'); ^

     

    This is the form: http://www.jotform.com/maintenance696/10923123376

    Please help!!!

    Page URL:
    http://www.jotform.com/maintenance696/10923123376

    Screenshot
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    Answered by maintenance696 on May 17, 2011 at 02:13 PM

    Is there an ETA on this request? It is cripling my development.

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    JotForm Support

    Answered by NeilVicente on May 17, 2011 at 04:03 PM

    Hi,

    I can confirm that this is definitely caused by a bug in our system. I apologize for any inconvenience caused by this. I have already submitted a report ticket in your behalf. Hopefully, our developers can take a look at this as soon as possible. Bugs are on top of our priority list so expect this to be taken care of as soon as any of our developers become available.

    I cannot give a definite completion time though but we will notify you of updates via this thread.  Once again, I apologize in behalf of our team for this inconvenience.


    Neil

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    Answered by allanftd on May 17, 2011 at 04:43 PM

    Hi maintenance696,

    Thanks you for escalating this matter to us. I was able to replicate this issue and as such, I have forwarded this to our programming team for further action and resolution. You will hear from us again as soon as this gets fixed. Please accept our apologies for the inconvenience.

    Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by serkan on May 18, 2011 at 10:41 AM

    It should be fixed now. Thanks for reporting