How to allow the name field to not be filled out both

  • Muncrief
    Asked on September 28, 2020 at 1:30 AM

    One of my clients said he could not fill out the form without filling out both names. He is a single man so he duplicated his name. How do I change it to where someone does not have to fill out both, but I can leave both name spaces on the form?


    Thank You

  • Sam_G
    Replied on September 28, 2020 at 5:16 AM

    Hi Muncrief,

    Thank you for contacting Support.

    May we ask for the form in question?

    You can use this guide to find the form URL: https://www.jotform.com/help/401-where-to-find-my-form-url?

    I have cloned one of your forms.

    You can use conditional logic to show and hide a field: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    You can add a question with a yes or no answer, then hide the other name field. You need to show it by adding conditions when the client responds to yes.

    1601284456 5f71a968ab0f3 9 Screenshot 10

    1601284531 5f71a9b313bba 9 Screenshot 21

    Here's my cloned form: https://form.jotform.com/202712761869967

    I hope this helps.

    Let us know if you need further assistance.